DMUT Subscription, Renewal and Refund Policy

Version: 2026-07-31 Effective: 31 July 2026

This Policy applies to quotes, orders, renewals, cancellations, refunds and expiry for DMUT software authorization. Model APIs, compute and third-party service charges are controlled by the relevant provider and are not DMUT authorization fees.

1. Plans and charges

DMUT publicly offers Authorized User, BYOK Personal, BYOK Team and Enterprise Inquiry. The Hosted Model plan is not for sale. Website prices describe standard quote positions; the formal quote, order or contract controls currency, tax, term, seats, discounts, invoicing and service scope.

The website does not currently collect online payment or enable automatic renewal. Submitting a request creates no order or charge. Before issuing paid authorization, we provide price, term, benefits, delivery, refund terms and contracting identity for confirmation.

2. Renewal and expiry

A fixed-term authorization ends on its stated date; any grace period is shown in the order and client. Renewal requires your affirmative confirmation. If automatic renewal is introduced, we will prominently disclose amount, period, charge timing and cancellation and provide every legally required reminder and easy cancellation method.

After expiry, advanced benefits, online authorization and device activation may stop. Local Projects are not deleted merely because a license expires, although licensed functions may become unavailable.

3. Cancellation and refund

  1. Before authorization or a redemption code is issued and before service starts, you may cancel; any amount already collected is normally refunded in full to the original method.
  2. Digitally delivered software or a redemption code may, after the legally required conspicuous confirmation and delivery, be excluded from a statutory no-reason return right. This does not remove rights for non-conformity, non-delivery, duplicate charge or another remedy required by law.
  3. If a DMUT fault prevents activation or continued access to a core paid benefit and is not remedied within a reasonable period, the unperformed portion may be refunded, subject to any more favourable agreement.
  4. Refunds are normally unavailable for unlawful use, disclosed credentials, third-party model charges or failures, misconfiguration or failure to meet published system requirements, except where law or a separate promise applies.
  5. Team and enterprise orders follow their contracts. Standard terms will not unreasonably remove primary consumer rights or reduce mandatory responsibility.

4. Requests, invoices and disputes

Email support@localqds.com with the order or quote number, account email, reason and necessary evidence. Do not send full card numbers, passwords or model keys. We normally acknowledge within two working days and provide a decision after verification. Bank or payment-provider processing controls arrival time.

Invoices are issued by the actual payee and contracting entity as required by law. Prices do not use false reference prices, false discounts or pre-selected paid items. A consumer may also contact a competent consumer organization, market-regulation authority or court.